Refund Policy
At Brighter Smiles Med Spa and Laser Center, we strive to provide the highest quality services and products to our customers. Please review our refund policy carefully before making a purchase.
Services Refund Policy
- No Refunds: All service purchases are non-refundable.
- Services must be used within 1 year from date of purchase.
- Service Credit: If you are unable to use the purchased service, the value of the purchase can be applied toward a different service of equal or greater value within one year of the original purchase date.
- Usage Window: Services must be scheduled and used within one year from the date of purchase.
- Booking Process: After purchasing a service, please call us at 541-342-7483 to schedule your appointment. Availability may vary, and appointments are subject to scheduling policies.
Products Refund Policy
- Eligibility for Returns: Unopened and unused products in their original packaging may be returned within 14 days of purchase. Proof of purchase is required.
- Non-Returnable Products: Used, opened, or damaged products are not eligible for return or refund.
- Exchanges: If you receive a defective or damaged product, please contact us within 7 days of receipt for an exchange or store credit.
- Return Process: To initiate a return, please contact us at [email protected] or 541-342-7483. Return shipping costs are the responsibility of the customer.
General Refund Policy Terms
- Refunds, where applicable, will be issued in the original payment method used at the time of purchase.
- Promotional or discounted items are final sale and not eligible for refunds or exchanges.
If you have any questions about our refund policy, please contact us at [email protected] or 541-342-7483
